Client Money Insurance

Open Account Try Free Demo

Helping safeguard your account

As part of our commitment to ensuring your funds and accounts are protected, Axi is a member of a network of responsible global financial services providers offering added layers of security and access to  independent investigation and compensation for legitimate complaints.

- All client funds held with Tier 1 global banking institutions

- Financial Commission compensation for resolution of claims, up to €20,000 per
client

- Client Money Protection Insurance through FINEX, up to $1 million*

Protecting your money

CLIENT MONEY PROTECTION INSURANCE

Eligible Axi clients automatically benefit from the protection of Client
Money Protection Insurance. This is at no cost to you and provides coverage for
retail client balances above US$20,000 of up to US$1m per claim in the event of
our insolvency or fraud. To find out if your account is eligible for CMPI coverage,
please contact us.

Protecting your money

FINANCIAL COMMISSION RESOLUTION PROCESS &
COMPENSATION FUND

The Financial Commission was established as a neutral third party committee to
fairly review and resolve complaints through a simpler process than industry
regulators and the legal system.
The Commission ensures traders and brokers can have all their concerns
addressed and get disputes resolved in a quick, efficient and unbiased manner.
The Commission also provides additional protection for traders through a
Compensation Fund.

How does it work?
The Compensation Fund acts as an insurance policy for members’ clients. This
fund will be held in a separate bank account and be only used should a member
refuse to adhere to a judgment from the Financial Commission.

How is the Compensation Fund financed?
The Compensation Fund is financed by the Financial Commission through the
allocation of 10% of the monthly membership dues to the fund.

Who is covered?
It is very important to understand that fund will only be used for a judgment that
has been made by the Financial Commission; a member’s entire client base is
not entitled to a payout from the compensation fund.

What is the maximum coverage?
The Compensation Fund will only cover judgments up to €20,000 per client.

Find out more about our Complaints Handling Process.

* Client Money Protection Insurance through FINEX covers up to $1 million* per claimant for clients with account balances over US$20,000 or (equivalent account base currency).