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Contact us

Our multilingual support team is available 24/7, wherever you are in the world.

Always within reach

Our team is available to help you via live chat, WhatsApp, Help Centre, or email.

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Help Centre

Browse answers yourself or submit a request for anything that needs closer attention.

help centre

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Live chat

The fastest way to reach us. Click the chat icon in the bottom-right corner of your screen.

live chat
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FAQ

Your Account Manager should have reached out to you when you opened your Axi account. If you’re unsure who your Account Manager is or don’t have their contact details, please reach out to our Client Services team and they will help you get in touch. 

The Axi Client Services team is available 24/7, offering support at all hours, every day of the week.

Axi has built relationships with a selection of top-tier liquidity providers, including major banks and other financial institutions. This liquidity is pooled so we can offer the best possible spreads to our clients. 

Where are Axi trading servers located?
All Axi servers are located in New York and are hosted by Equinix in the NY4 Data Centre.